#Chatbot

Inform your audience, at any moment, on all topics

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500h

hours saved per year

93%

of visitors expect a response in less than 24 hours

86%

of visitors expect a personalized response

Save time for your teams

With your chatbot, reduce the number of repetitive and time-consuming requests handled by your teams. Allocate your resources to topics with higher added value for your institution

Handle all of your audience's requests

Instantly respond to all your visitors’ requests, even when your teams are unavailable, and in multiple languages

Enhance your audience support even further

Offer your audience additional support to facilitate their visit preparation and booking process.

Use request statistics as an information source to identify encountered issues

Discover our success stories

Save time and enhance your audience’s experience with our trusted generative AI solution

Your new chatbot

Your new personalized and automated tool to best meet the needs of your visitors

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Available on your website

With a customized design and in the languages of your choice

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Efficient features

To inform your audience about practical information in a personalized and automated way (programming, hours, rates, itineraries...)

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A solid knowledge base

Benefit from a chatbot with pre-trained artificial intelligence, immediately effective in your sector

Your
back-office

Easily update your database and keep an eye on your chatbot’s performance

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Easy to use

To update your chatbot's content independently.

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Easily insert your content into the knowledge base

To update certain content of your chatbots (ticketing, website...)

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Detailed statistics

To track the usage of your chatbot and facilitate the identification of issues encountered by your audience in their journeys

Un accompagnement sur mesure

Quelque soit votre projet, nos équipes vous accompagne de A à Z dans la conception et dans le suivi de votre chatbot

1

Cadrage stratégique

Un expert de la relation avec les publics vous aide à déterminer la meilleure configuration du chatbot pour répondre à vos objectifs.

2

Préparation du chatbot

Bénéficiez d’une méthode d’accompagnement éprouvée pour mettre en place facilement et rapidement votre chatbot

3

Suivi et analyse

Nous vous communiquons des analyses activables vous permettant d’en apprendre plus sur vos publics et d’évaluer la performance du dispositif.

Discover our partners' chatbots

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Faire parler les archives de la SNCF grâce à l’IA générative

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L’intelligence artificielle fait revivre
Jeanne d’Arc à l’Historial de Rouen

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Accompagner les publics
dans la préparation de la visite

I work for

and I want to set up a practical information chatbot