Musée de la Grande Guerre

Facilitating the online school group booking experience
Chatbot
School booking

The issue at hand

Booking for school groups, in cultural institutions, is often a time-consuming task, both for teachers and for booking officers.

Our solution :

Ask Mona makes the booking process easier thanks to a conversational tool linked to the ticketing software. In concrete terms, the chatbot asks questions that are essential for the booking, such as the number of pupils, the level of the class or the type of visit. Once all the answers have been given to the conversational assistant, a reservation file is created in the ticketing software. The booking manager only has to validate the file and issue a quote. The booking experience is easier and optimize the reception of school groups!

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