Instantly answer your visitors’ questions 24/7 in 25 languages with a chatbot.

1

Increase visitors satisfaction with instant answers 24/7 in 25 languages.

2

Save time for your team and your visitors.

3

The digital assistant takes care of repetitive questions to allow your team to focus on more value-added requests.

Welcoming your visitors starts with the preparation of their visit. Improve your visitor’s experience thanks to a chatbot.

Why implement a chatbot?

Save time for your team and visitors

Your visitors get instant answers to their questions. Your team can focus on more valueadded requests instead of repetitive questions.

Improve the visitor experience

Assist your visitors to remove potential obstacles to their visit and improve their satisfaction.

Get insights about your visitors’ needs

The incoming requests of your visitors are a rich source of knowledge. Semantic analysis with our machine learning tools will give you rich insights about your visitors’ needs.

How does it work?

Your chatbot

  • A powerful artificial intelligence (NLP) trained to answer your visitors’ frequently asked questions 24/7.
  • An embedded solution on your website with customized design.
  • Our chatbots are multilingual and can understand user’s requests in 25 languages.

Your back-office

  • An intuitive and user-friendly content management interface to easily create and update information shared in the chatbot.
  • Dashboards and analytics to get insights about your visitors’ uses and needs.

Our support

  • A 360° expertise and proven methodology to quickly onboard your team and launch a chatbot.
  • A long-term relationship with our support team and experts to make your chatbot evolve according to the needs of your audience.
  • Onboarding
  • Conception
  • Test
  • Launch
  • Support and follow up

Get in touch

You can’t wait to find out more ? Reach out to us today and find out how Ask Mona can fit in to your organisation.