![](https://www.askmona.fr/wp-content/themes/theme-askmona/img/intro-chatbot1.png)
![](https://www.askmona.fr/wp-content/themes/theme-askmona/img/intro-chatbot2.png)
Our clients save an average of 500 hours per year.
The percentage of visitors who expect a response within 24 hours.
The percentage of visitors who expect a personalized and relevant experience.
Is answering visitors’ questions too time-consuming for your teams? Set up a chatbot to respond instantly to your audience’s requests.
Why implement a chatbot?
![](https://www.askmona.fr/wp-content/uploads/2022/03/Philarmonie-Photo-Ralenti.gif)
Empower your teams
Thanks to the chatbot, reduce the number of repetitive and time-consuming requests processed by your teams. Allocate your resources to higher value-added subjects.
![](https://www.askmona.fr/wp-content/uploads/2022/02/chatbot1.png)
Handle all of your visitor’s requests
Respond instantly to all your visitors’ requests, even when your teams are not available, in several languages.
![](https://www.askmona.fr/wp-content/uploads/2022/02/chatbot2.png)
Go further in the support of your audiences
Offer your visitors additional support to help them prepare for their visit and make their reservations. Use statistics as a source of information to identify the problems encountered.
How does it work?
Your chatbot
- A chatbot available on your website with a custom design.
- Many functionalities to inform your audience about your institution in a personalized and automated way.
- A powerful and pre-trained AI dedicated to the needs of the cultural institution’s public.
![](https://www.askmona.fr/wp-content/uploads/2022/03/ParisMusees-Photos-Ralenti.gif)
Your back-office
- An easy-to-use administration panel to update your chatbot’s content independently.
- Synchronization with external data sources to automatically update some of your chatbot’s content.
- Detailed statistics to monitor the use of your chatbot and facilitate the identification of problems encountered by your audience in their journey.
![](https://www.askmona.fr/wp-content/uploads/2022/02/laptop.png)
Our support
- Together, we frame the project to adapt the chatbot to your needs and those of your audience. We help you launch a high-performance chatbot in a limited time.
- Throughout the life of the chatbot, you benefit from personalized monitoring. We put all our expertise at your disposal to help you achieve your goals.
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Onboarding
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Conception
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Test
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Launch
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Support and follow up